Privacy Policy

When you use Find My Glam, we may collect personal information that you provide directly to us. This includes your name, email address, phone number, billing details, business name, location, service offerings, images, portfolio content and other information you choose to add to your business profile.

We also collect information automatically when you interact with our platform, such as your IP address, browser type, device information, pages visited and the dates and times of your visits. This helps us understand how our platform is used and where we can improve.

We use your personal information to create and maintain your account, display your business profile in our directory, process membership payments, communicate with you about your account and send updates related to Find My Glam services.

We may also use aggregated or anonymised data to improve our platform, develop new features and understand the needs of the independent beauty community we serve.

Membership payments are processed securely through Stripe, a trusted payment provider. Find My Glam does not store full credit card details on our servers. Stripe handles payment information in accordance with their own security and privacy standards.

We may store transaction records, billing history and subscription status to manage your membership and provide support when needed.

Find My Glam may use cookies and similar technologies to improve your experience, remember your preferences and understand how visitors interact with our website. You can manage or disable cookies through your browser settings at any time.

If enabled, we may use Google Analytics to collect anonymised usage data. This helps us measure website traffic and improve the Find My Glam experience without identifying individual visitors.

Find My Glam uses trusted third-party providers to deliver our service. These providers include Stripe for payment processing, Supabase for secure data storage and infrastructure, and Google Analytics for anonymised website analytics.

These providers process information only as required to deliver the services they perform for us. We do not sell your personal information to third parties.

We take the security of your personal information seriously. We use industry-standard measures including encryption, secure access controls and trusted hosting providers to protect your data from unauthorised access or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and keep your account details safe.

From time to time, we may send you updates about Find My Glam, including new features, community highlights and relevant opportunities. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Even if you opt out of marketing messages, we may still send you essential service-related communications regarding your account or membership.

You have the right to access, correct or delete the personal information we hold about you. You can update many of your account and business profile details directly within the Find My Glam platform.

If you would like to request a copy of your data, ask questions about how we use your information or make a privacy complaint, please contact us using the details below.

We encourage you to keep your account and business profile information accurate and up to date. You can edit your profile, contact details and service information at any time through your account settings.

If you need assistance updating information or believe something is incorrect, our team is happy to help.